How can we help?

bandAgent is not in the App Store yet; it is being tested via Apple’s TestFlight.

1. Email support@bandagent.app and tell us you would like to test.
2. You will receive an email invitation or a public TestFlight link.
3. Install the “TestFlight” app from the App Store, open the invitation on your iPhone or iPad and tap “Install”.

Updates also arrive via TestFlight. Test builds expire after 90 days; a new one will be available before then.

You can only join with an invite code – so nobody gets into your band uninvited.

1. An admin of your band creates a code under “Invite member” in the band settings (e.g. ABCD-2345) and sends it to you.
2. Sign in to the app with Apple, open the “Bands” tab and tap “Join with code”.
3. Enter the code – upper or lower case, spaces and hyphens don’t matter. You will see a preview of the band and can join with one tap.

If someone sent you a link, it opens the app straight at the join step.

Sign in with Apple needs no password and lets you hide your email address. Sign-in with Google will follow once bandAgent is available for Android.

The click runs only on the drummer’s device and belongs in the in-ear mix via cable: from the iPhone/iPad headphone output or USB-C audio adapter into a channel on the desk or the in-ear transmitter.

Please don’t use Bluetooth: wireless connections have varying latency, so the click would no longer be reliable. Only those who have it in their mix hear the click – the other devices only show the position.

Yes. Bluetooth foot pedals that connect as a keyboard work out of the box: space or Enter = start/stop, right/down arrow or Page Down = next, left/up arrow or Page Up = repeat section. This also works with the display locked, as do the headphone buttons and the lock screen. Pedals only control the app – the click itself still goes into the in-ear via cable.

One device leads (usually the drummer’s), everyone else sees song, section and bar in the live view. Only the position is transmitted, never audio. With internet this runs through our server; on the same Wi-Fi it also works without internet. If the connection drops, every device stays usable and catches up as soon as it is back.

Yes. Everything you need for a gig is on your device: songs, sections, setlists and your sheet music. Each setlist shows whether it is fully downloaded (“Not fully on this device yet” means: open it once with internet beforehand).

Changes you make offline are uploaded as soon as you are back online. While live mode is running, the app deliberately downloads nothing.

The app saves the position at every bar line. When you reopen it, it offers “Continue”: it estimates where the band is now and brings the click back in on the next downbeat after a one-bar count-in.

bandAgent offers an MCP connector. You need your own account with the AI provider; the assistant works with your permissions in your bands.

Connector URL: https://mcp.bandagent.app/mcp

• Claude (claude.ai, desktop app): Settings → Connectors → Add custom connector → paste the URL.
• Claude Code: claude mcp add --transport http bandagent https://mcp.bandagent.app/mcp, then run /mcp in Claude Code → authenticate.
• ChatGPT: in developer mode, create your own app or connector with a remote MCP server, authentication “OAuth”.

Our consent page then opens: sign in with Apple, check which service is asking for access and tap “Allow”. Providers rename their menus from time to time.

The assistant can read songs, sections, setlists and events, and create or change songs and setlists – but only as far as you are allowed to in the app. It cannot delete anything. Imports are shown as a preview first. Every change is logged and can be undone; just tell the assistant “undo that”.

Remove or disconnect the bandAgent connector in your AI account settings (Claude: Settings → Connectors; Claude Code: claude mcp remove bandagent). The assistant can then no longer access bandAgent. If you want to be sure an existing authorisation is also revoked on our side, email support@bandagent.app.

Leave a band: Bands → band → Band settings → “Leave band”. Delete your account: email support@bandagent.app from your account’s email address. More in the privacy policy.

Only what the features need. No tracking, no ads, no analytics. The microphone (tuner, tempo detection) is analysed on the device only; nothing is recorded or sent. Details: privacy policy.